The Lines of Professionalism Have Blurred

The Lines of Professionalism Have Blurred

This is the end of “professionalism” as we know it.

News anchors are working from home with their kids as their co-hosts. Conference calls have kids screaming or dogs barking in the background.

The only way to continue working right now is by working from home. The speed at which these circumstances happened has left people unprepared to create proper set ups and with the kids home from school or daycare and no in-home childcare as an option, it’s almost impossible to keep work and personal lives separate right now.

It’s momentarily uncomfortable, but this will break down barriers. People are showing their true selves online like never before. The era of pristine professionalism is finally over.

Maybe you’re hosting classes and lessons from your living room virtually. You clients are dealing with their dogs and their kids at the same time.

(If you’re not, you should be, snag my 2 hour crash course/workshop on running virtual dog training lessons.)

Growing up, I was taught that I had to keep my true self to myself, true opinions private, and certainly not post anything I’d “regret” on the internet. *gasp*

With parents that are in Human Resources and Engineering – being professional was taught as a requirement to being a part of the “real world.” And it’s only in the last few years that I’ve started to break down those beliefs. If you’re part of my Facebook Group, you’ve seen me step up this past year and teach loads of live trainings on Facebook Lives. I’ve been slowly letting the world get to know who I am as a human, not just a business coach/teacher/educator.

I’m not going to lie – its been uncomfortable, but I’m thankful these efforts have been mostly met with open arms. And I’ve created real, offline relationships with people because of it!

People need connection. And while it’s easy to fake your personality online, it’s becoming more and more acceptable, expected and welcome to show your true self – flaws and all – online. I believe it is actually bringing us all closer together as everyone is realizing that everyone else is human, too! And that’s it’s okay to be yourself.

What I’ve learned, and what I want you to realize too, is that you can be yourself AND be regarded as an expert AND be friends with clients. That is the future of work that is sustainable, fulfilling, and flexible. Sure, you absolutely have to have policies and boundaries to protect your mental space, but the walls are being torn down – especially right now.

Being overly professional, like I used to be, is now – for certain – a thing of the past. People need connection and just because you’re there to help their dogs doesn’t mean you can ignore the human relationship. People will want to work with you now and in the future because of their relationship with you – not for what you can do for their dogs.

As a service-based, dog business owner, you’re in your client’s daily or weekly network and community. The world can be a lonely place and we all have seen how dogs can bring people together. Take careful consideration of this as you grow your presence online or in-person when we’re able to do so again.

You still have to be a skilled expert in your field. People can easily tell if you know what you’re talking about, but what I’m saying here is that that isn’t the only thing that matters anymore.

Let me know in the comments – what is it that your clients love most about you?! (Find out if you don’t know…)

How to Get Testimonials for Your Dog Training Business

How to Get Testimonials for Your Dog Training Business

When you’re considering hiring someone that you’re going to bring into your home — like a housekeeper, plumber, or even a dog trainer — it can make you nervous. You’re letting someone into your home and personal life in the hopes that they will provide a solution to your problem. You want to make sure they’re trustworthy and the right fit for the job.

https://www.youtube.com/watch?v=WKpcjcaFt90&feature=youtu.be
Facebook Live Webinar by Ines McNeil, Transcribed by Gem Sheps

Why Do I Need Testimonials?

One of the first things people do nowadays when searching for a service is hop on Google or Facebook and check out the reviews.

Here are some tips on how to collect testimonials for your website and social media profiles. Trust me — your potential customers will be looking for them. The more (positive) reviews you have, the quicker someone will be convinced to hire you.

Ask Clients to Submit Video Testimonials

Nowadays, it’s a little too easy to “buy” followers and five-star reviews. There are people for hire who will create batches of bot accounts that you can then purchase to add to follower count or alter their average star rating. 

One of the best methods for trust-building with future clients is to request that existing and former clients send in video testimonials. Most people — if they’re happy with the work you’ve done — will be eager to help out! 

Be sure to give them a heads-up during your second to last in-person meeting and plan to shoot the video at the last session so they have time to put their thoughts together. If you spring a sudden video shoot on them, they may not be as comfortable with you recording them.

Ask Questions for Them to Answer

To get the best results from your video testimonials, plan on asking your client these two questions:

  1. What motivated you to hire me specifically as your dog trainer?
  2. What would you tell a friend that was considering hiring me?

By asking those questions, you guide them toward getting the best material for your video testimonial.

Brag About Your Accomplishments on Social Media

When a client has had a good experience with the results they hoped to achieve, brag about it! Share your client success stories on your website, Facebook, Instagram, and wherever else you’re active.

For example, right before your last lesson with a client you could say “I think we’ve made awesome progress and I’d love to feature your dog on my website (or social media profiles) with a review from you.”

The client will likely be just as excited to share their satisfaction with the solution you provided to their problem.

Send Out Emails

One of the easiest ways to get written testimonials is to send emails to your last 10 clients following this script:

“Hi! I’m looking to add some fresh material to my [website and/or social media]. I would love to feature [client’s dog]! Would you be able to send over a couple of sentences about what it was like to work with me and how our time together impacted you?”

Say your “thank yous” and “look forward to hearing back from yous” at the end, sign your name, and send it off! Once a month you can follow up with your latest clients and collect their testimonials. 

It may feel odd in the beginning, but requesting testimonials is a big part of marketing your services! Don’t be afraid to show off your good reviews.

What if you knew exactly what to say, sell, and do, to work less,
earn more per client,get better results, have happier clients?

What if you knew exactly what to say, sell, and do, to work less, earn more per client, get better results, have happier clients?

Introducing… 30 Days to $3K Dog Training Program Template Bundle

Know exactly what to post, what to say, how to sell, and how to deliver a high-value, high-impact dog training program in the next 30 days.

This includes all of the sales, marketing, and program design information you need to get jump started into selling high-value dog training programs as a science-based professional dog trainer.

3 FREE Tools to Improve Your Efficiency

3 FREE Tools to Improve Your Efficiency

This material was first shared via Facebook Live in our Facebook Group! Join the free group to see future presentations here.

As dog trainers, we often have a limited budget to start up and run our businesses. Fortunately, there are a few free tools available to improve your efficiency and make your business run smoother and faster without extra financial burden.

 

1. Streak

This Gmail add-on turns your inbox into a CRM system. A CRM, or Customer Relationship Manager, allows you to track your potential customers and existing customers so that you can easily follow up with them to continue the sales process to bring them on as new customers or offer them additional training services.

With this tool, you can see when customers open your emails, set reminders to follow up with potential customers, and keep your inbox organized. You may find that you might also want to store client notes in Gmail with the help of this tool. Take a look and see how it could help you stay organized.

 

2. DocHub

This Google Drive and Dropbox add-on allows you to edit, sign, and publish PDFs online. This eliminates the need to purchase Adobe which can be very costly for new businesses.

Not only is this handy for you, the business owner, but you can also share this with your clients so that they can more easily fill out and sign your PDF forms online.

 

3. MadMimi

MadMimi is a lesser known email marketing automation system. I use it to create and send emails for The Modern Dog Trainer. After using a variety of email automation tools over the years, I’ve found that MadMimi is the most user friendly and flexible to serve my needs.

Having an email newsletter is a minimum standard for most small businesses these days. An enewsletter allows you to feature success stories, share upcoming classes or training services with your clients, and it will help you stay top-of-mind with your potential and past clients so that they think of you when they’re ready to hire dog training help.

Additionally, you can use email automation to send new client inquiries a series of emails to introduce them to your business and give them the next steps for how to begin working with you.

 

Interested in more tips like these? Sign up for our email newsletter with the form below! (And don’t forget to check out our free resources here!)

Ep 20 – Nick Hof on Branding a Dog Training Business

Ep 20 – Nick Hof on Branding a Dog Training Business

On this episode of The Modern Dog Trainer Podcast, we had Nick Hof on to discuss the many aspects of branding and marketing your dog training business as well as how to stay efficient and professional in your work. Nick has an extremely impressive business presence online and has extensive knowledge and awareness of how his business appears to others. Listen in as we discuss best branding practices and many other tips to help you look and work efficient and professional.

Nick Hof owns Paws Look Listen in Cincinnati, OH offering in-home training for behavior and manners. He is a graduate of the Karen Pryor Academy, the Vice Chair for the Association of Professional Dog Trainers, is a Certified Separation Anxiety Trainer, a Certified Behavior Consultant-Knowledge Assessed, and Certified Professional Dog Trainer-Knowledge Assessed. Nick enjoys working with other trainers, helping them to develop a better image and business practices.

Subscribe to The Modern Dog Trainer Podcast on SoundCloud or iTunes. Follow The Modern Dog Trainer Blog on Twitter at @ModernTrainer, on Facebook at The Modern Dog Trainer Blog Page, and on Instagram at @TheModernDogTrainerBlog. Don’t forget to join our FREE Facebook Group, “Startup Tips for Modern Dog Trainers.” We love hearing from our listeners!

Please leave us a review on iTunes to help support our podcast!

Video versions of the podcast are available on YouTube. Don’t forget to subscribe to The Modern Dog Trainer for notification when a new video or episode is added!

Show Notes

You can find Nick here:

To Niche Or Not To Niche

To Niche Or Not To Niche

how to find a niche in dog trainingTwo species cannot coexist if their needs are identical. Competition for food, water, and shelter is bad enough within the same species, if you add another species one will out-compete the other. The ecological niche relies on the assumption that diversity will always give one species an advantage, no matter how slight. If each species has something unique, then no two species will occupy exactly the same niche. The species Dog Trainer needs to diversify in order to compete.

Dog trainers already occupy a niche by their service area. You cannot compete with a trainer in Ohio if you’re living in Oregon. But is location niche enough? If you’re doing exactly what everyone else is doing in the exact same way then someone will out-compete the other. There must be a difference for a dog owner to choose you over the competition. “When two species are in competition, the outcome will be either the exclusion of one species or the evolution of one or both species resulting in less or no competition.”  Either one trainer will win all the resources or both will evolve so there is less competition. It’s time to evolve.

Who is competing with you for your resources?

If you are alone in your service area then you basically have nothing to worry about. Dog owners will call you for whatever they need. Your limitation may be your own time availability and resources, not competition from other trainers. If other trainers are in your area then you have competition over resources, namely dog owners. The people that hire you now have some choices, so who are they going to hire? How will they decide?

It is important to keep up with who and what your competition is doing and offering. Pretend to be a dog owner and do some internet searches for your location plus “dog training” and “dog trainer.” If you’re in a high competition area you may be surprised to find the top people in each search are different. Does their service area overlap with yours? Is it a multiple trainer company that can hit a wider audience? Are they also offering other services like pet sitting, dog walking, or transportation? Do they offer the same services as you? If you offer group and in-home instruction, do they do the same? Who are they targeting? What service is first on the home page of the website? This will give you a clue as to what they really want to concentrate on.

Finally, what do their reviews look like? Do they have any? Are they good, bad, or in the middle? Are they active on social media? Do their followers interact with them on social media? Do they have a YouTube channel with weekly videos? Or is there one video on their channel from 5 years ago?

Once you gather all this information you can see who your closest competition is and how they’re doing with it. You can then diversify.

The Price Niche

After location the next niche trainers normally use is setting their prices in comparison to their competition. Do you match them, undercut them, or charge more than them? The normal inclination is to match prices thinking that is what the local population is willing to pay. The problem with that is your competition may have set prices during a recession and never raised them, or set them during a boom and never lowered them.

Price comparison shoppers will always be there, but they don’t make the best clients. They chose you because you met their price point, not because you’re great and not because they like they way you do things. You cost what they want to pay, that’s it. The flip side is the shopper who wants the best and thinks the best costs more. There are fewer of these in your local population, but if you’re going to go after them you will need to be much higher than your competition. This isn’t a $10 more kind of thing. This is the $100 surround sound system vs the $4000 in-home theater system thing. If you’re going to go after this market the difference needs to be significant.

Unless your competition is targeting a vastly different customer you should never match prices. Matching services and pricing means high competition for the same target resource: dog owners who are willing to spend a specific amount of money on training services. If you feel the need to match prices then there must be something different about you to make you stand out.

The Certification Niche

A lot of trainers use certifications and education as a way to stand out against the competition. While education and proof of knowledge standards are great for the profession, they haven’t quite filtered down to the average dog owner yet. It’s been said many times that clients don’t understand all the letters after a trainer’s name, and if they did, there’s really no data on whether they’d care or not.

We know the certification niche works in some cases because there are quite a few organizations that are now offering them. More trainers are adding letters after their name, which means they are either viewing them as an industry standard or a marketing tactic. It’s probably more the industry standard view. A certification niche can work in some areas. College towns and areas with residents with advanced college degrees will see the logical benefit of education, even if they don’t value it as a choice selector. By all means, fly your certification flags and put logos on marketing material. You worked hard to get them and deserve to use them, they just probably aren’t helping people choose you over the competition.

The Method Niche

The nice vs. not nice training method niche is one we see often. Using “positive” and “nice” and “friendly” training as a way to find a market of people who want to be nice to their dogs is certainly a way to separate you from the competition. Unfortunately, most people want to be nice to their dogs. In fact, they think they’re already being nice to their dogs even if they’re throwing chains at them. People want to be nice to their dogs but they also want their dog to stop peeing on the sofa and refusing to come when called. They don’t particularly care how they get these things to stop, they just need them to stop.

That said, the “positive” and “nice” and “friendly” approach isn’t a bad idea when we switch it to people skills. The dogs aren’t writing the checks, the humans are, so if your niche is that you’re kind and friendly and supportive to people then you’ll have a leg up on the competition. This niche works when your goal is to be someone’s dog trainer. Your feedback for this niche is clients saying, “Let me give you the name of my dog trainer,” instead of “Oh, I have a great dog trainer.” This is the personal approach; the bonding of client and coach where you become “theirs” instead of just an “a”.

The Dog Type Niche

This is the meat and potatoes of the niche market that separates the girls from the Girl Scouts. This niche concentrates on some segment of the dog population such as breed, age, and problem behaviors. You love poodles, so go after the poodle owners. You love puppies, so go after the puppy owners. You love dogs that hide behind things, so go after the fearful dog owners.

Marketing in this niche can take some skill and some research. For instance, you need to be sure someone in your local habitat isn’t also a poodle lover going after poodle owners. If there are already three trainers targeting puppy owners you will either need to do things very differently or find another niche. Remember, the whole point of the niche is to lower competition, not increase it, so finding an untargeted market segment is the only way to do it. 

Marketing language for this niche will move away from generalities like “dog trainer” to “puppy trainer” or “poodle trainer.” The problems you list will move away from a general list of behaviors to those more commonly found in your target market. Targeting puppies might use teething and jumping and sleeping through the night, while targeting poodles might move more to handling for grooming and curbing zoomies.

Once you find your market look at your previous clients who were your ideal customers and what problems they were having. Look at intake forms and emails from them to find the language they used to describe their dog. Make a list of terms and then compare. You’ll find that the language people use to describe their dog or problem are pretty consistent. These are also the terms they’re going to use to search for a trainer to help them. These lower competition keywords are your low hanging fruit to integrate into marketing materials. It really doesn’t matter whether you are targeting a breed or a problem or an age, there is a commonality to the language people use to describe their dogs. These words are how you target your niche.

The Human Type Niche

The alternative to the Dog Type niche is the Human Type niche. This segment targets specific human groups defined by age, family status, or special circumstances. Seniors, families, first-time pet owners, college students, and stay at home moms would fit in this niche.

Marketing language for this niche is focused on the human need instead of the dog problem. Understanding your targeted niche means understanding what problems they’re likely to encounter and how to help them. For example, college students may have problems with separation anxiety or how to deal with unruly roommates. A senior might walk slower, travel more, or need the dog to be okay when grandkids come over once a month. Understanding the environment and conditions each segment creates means you can sell personalized preventative training instead of problem solving. While problems will certainly occur, being the guru of a human niche means you’ll have the experience to solve them.

Getting your message in front of your chosen market segment can be a bit different than trying to tap the general dog owner. You need to find out where they hang out in your area, what they read or view, and how to reach them. Don’t discount senior centers and public parks and local neighborhood apps to reach these audiences. Be clear who you are targeting with keywords concentrating on the human need and experience instead of the dog’s.

The Activity Type Niche

The Activity Type niche is where the crazy people are. Okay, they’re not really crazy, but they’re usually goal driven and competitive. This segment isn’t so much about problem solving as it is about skill building. It also covers both ends of the leash since good handling skills are needed by the human to compete well.

Agility, scent work, obedience, tricks, canine parkour, hiking, kayaking, and herding all fall into this niche. For some of these activities interest and skill is not enough, clients want titles and a lot of experience. Experience does tend to include training multiple breeds to do the task, not just your own dogs.

This niche lends itself to creating communities, and you really should view part of your task will be community building. The human social aspect of classes and competing and engaging in the activity is part of why people do it. Being a great trainer in a sport or activity will allow you to introduce people to each other and build friendships just by the very nature of how you set up the learning environment. Clients who fall into this niche are usually in it for the long haul, so cultivate each one and you’ll have a repeat customer for a very long time.

While marketing to this niche is pretty straightforward since the keywords are built into the activity language, this segment lends itself to using a lot more visual images and video than other segments. Video of a calm dog enjoying a ride on a kayak, agility runs, photos of ribbons, and huge smiles will go farther than a website page called “Canine Kayak Training”.

This niche can be easier to reach by attending local events and taking part in the sport. On the plus side, all those entry fees and travel expenses are tax deductible.

Final Thoughts

Marketing to everyone is marketing to none. This is true in the ecology of every profession, but perhaps more so with dog training. Reducing your competition by doing what you enjoy for a price you can live on will bring you years of a successful career instead of slogging through clients you hate just to get by.

Did we miss a niche? What’s your marketing segment? Let us know in the comments!Save

5 Misconceptions Dog Trainers Have About SEO

5 Misconceptions Dog Trainers Have About SEO

Part of having a successful business means you need a website that works for you. Ideally, you want a website to be attracting clients to your business even when you’re sleeping. Many dog trainers are missing out on the benefits of SEO and what it could do for their businesses whether they know SEO exists or not. Thankfully, it’s not as scary as you might think and a lot of SEO can be done in “DIY” fashion on a $0 budget. Today, I’m going to dive into some of the myths I’ve seen other dog trainers believe over the years.

1) You Don’t Know What It Stands For

The acronym is much easier to type and say so “SEO” is used infinitely more often than “Search Engine Optimization.” This means that the term scares people away and is general “marketing speak” amongst many small business owners and dog trainers. Fortunately, it doesn’t have to be that way. SEO is an umbrella term used to described any way in which you change your website to improve the way it shows up in search engines. Changes as small as editing a page’s title or changing the description of an image is considered SEO. Don’t let scammers fool you into thinking it is too much more complicated than that.

2) You Think They Can Pay Someone Else To Do It

Unfortunately, as small business owners, we’re constantly bombarded by ads and promotions on how someone can magically snap their fingers and get our website to rank on the first page of Google. All for only $300 per month! Just think of all the new clients you could bring in with that kind of exposure. Too good to be true? Yep…

Unless you’re paying Google directly via AdWords, you’re not going to get your site to rank by paying anyone. There are loads of scams out there preying on unsuspecting business owners that are promised mysterious rankings for a small monthly fee. To get on the first page of Google results, you have to earn it by:

  1. Providing helpful, relevant information to the people that are searching
  2. Optimizing the technical aspects of your website to help it function better for visitors.

3) You Don’t Understand The Point Of It

SEO has remained this mysterious, unclear marketing term that many new business owners shy away from. In reality, it’s easy and important for all businesses to understand. SEO, or Search Engine Optimization, is a FREE way to gain new website visitors and clients. Simply put, there are ways to improve your website so that it will be more easily found in Google and other search engines. You can improve your website by providing the right content, getting listed in (appropriate) online directories, writing relevant blogs, making it appear faster to visitors, and many more ways.

I agree – it can be overwhelming to learn about all the different ways you can improve your website, but you want to keep chipping away at it over time. Every little bit helps your website and your business get found online when people are looking for help. Best of all, when you have a small starting up budget, you can make most improvements for FREE!

Don’t know what improvements to make? Check out my course: DIY SEO for Dog Trainers.

4) You Don’t Do The Right Research (And Make The Wrong Assumptions)

After spending hours in forums online discussing dog training with other professionals, it’s easy to forget how the average dog owner would search for common issues such as resource guarding or leash reactivity. When optimizing for search engines, you should think about the kind of people you want to attract to your website and understand the terms they’re likely to use to find help for their problems.

Here is a comparison of how the terminology might differ between a professional dog trainer and an average dog owner.

Terms Dog Trainers Might Use

  1. Resource guarding
  2. On-leash reactivity
  3. Dog manners group class
  4. Crate training
  5. Positive reinforcement based training

Terms Dog Owners Might Use

  1. Snapping and growling with toys
  2. Barking at other dogs on walks
  3. Dog obedience training
  4. Puppy potty training/house breaking
  5. Positive dog training

With this understanding, you want to make sure your website is written with the vocabulary that is familiar and natural to your target audience. They’re using the search engine to find YOU!

5) They Don’t Even Realize Their Website Is Hurting Them

Living in a smaller town means that many small businesses have not invested in websites that perform well and many don’t even have websites to begin with! I come across horrific websites all the time that a) don’t make me want to go to their business and b) that I can’t even find the business hours or location even if I did want to visit them. Don’t be that business.

With most people turning to mobile searches instead of to their neighbors to find help these days, you cannot afford to miss out on potential customers looking for trainers just like you in your area. A bad website could:

  • Load so slowly that the visitor hits the back button before they even get to see your site.
  • Be so complicated that the visitor just goes back to search for another business to help them.
  • Make the location of the business so vague or unapparent that the visitor can’t tell what state, let alone what city, the business is in.
  • Rank so poorly in search engines that you can’t find the business’s website even if you were to type in the exact name of the business.

“Nearly 60 percent of searches now from mobile devices.” – Search Engine Land

Outside of not being able to be found online or a super slow load time, your website could be hurting your reputation, too. An outdated or 90’s looking website could look unprofessional and could even lead people to believe that you’re out of business! A website is your virtual storefront. Take care to make it visually appealing and helpful so potential customers give you a chance to earn their business.

An SEO Course For Dog Trainers

online course for dog trainers for SEOFeeling overwhelmed? Wish someone would walk you through the right steps to optimize your website? I’ve put all my tips and tricks into a 5 week, open enrollment, email course to walk you through:

  • an SEO Audit – learn about how your website is performing and what is missing so you know where you stand.
  • technical SEO improvements – changes you can make yourself without hiring outside help.
  • a content strategy – learn about what content your website’s pages need to include to attract the right customers.
  • a blogging strategy – know what to write about to attract local dog owners to your site without wasting your time.

8+ Free Ways to Generate New Dog Training Clients

8+ Free Ways to Generate New Dog Training Clients

When you’re just getting started as a dog trainer, you usually don’t have a ton of funding to throw at marketing your new dog training services or, even if you do, you’re not sure which marketing tactic will actually generate results. As dog trainers, we love working with dogs and helping people and marketing isn’t something that comes naturally. Unfortunately, to have a dog training business, you have to treat your work as a business.

Today I’m going to offer up some ideas to help you think about ways you can start generating interest in your services without spending a dime on advertising.

1. Do Your Own SEO (S-E-what?!)

SEO or search engine optimization is the process of updating your website in certain ways so that it will show up higher in Google search. There are a series specific actions you can take to improve your website that won’t cost you anything, but time to implement. These easy optimizations can drastically improve your website’s performance, help your website to rank higher in Google so potential clients can find you when they’re searching for dog training help.

Why does Google matter? Because people are already looking for dog training help online. Every day potential clients are turning to Google to find a local business that could help their situation, but if your website isn’t fully optimized, they’re finding your competitors instead of your website right now.

SEO isn’t something you can buy and expect someone else to complete. Unfortunately, I see so many dog trainers fall for scams that promise your website will rank better on Google if you just pay these random people a monthly fee to work on your website. It kills me because I know just how easy this work is and that there is no reason to pay someone else to do it for false promises. (Also, no one can make Google do anything!) Unless you know something about SEO yourself, you won’t know whether or not they’re doing the right work or any work at all. Fortunately, you can learn how to implement some basic website improvements yourself.

I’ve done my own SEO for years on many different websites including The Modern Dog Trainer blog. I even got my certification in Google Analytics a couple years ago, too. Now, I’m showing dog trainers how to do it themselves in my new course “DIY SEO for Dog Trainers. This 5-week course will teach you everything you could possibly need to know about SEO including step-by-step instructions for how to improve your own website. You’ll gain the insights and knowledge to manage and optimize your website for search engines for many years to come and avoid falling for scammers that make you false promises.

2. Social Media & Hashtags

Social media is also a powerful way to find potential clients. Having social media profiles set up is important to show you’re a credible, active business in your community. You can connect with other local companies and establish a brand quickly by actively engaging in social media.

Use hashtags on Instagram and Twitter to join in the conversation around topics that are central to your business, your community, and your ideas as a professional dog trainer. Also consider what hashtags your potential clients might be using and join in the conversations they’re already having to let your presence known.

Social media is expanding in the ways you can share media online. You can how host live videos (now available on Instagram, Facebook, and Twitter) where you can share your thoughts as a professional and quickly become a leader within your local community. Live videos are getting the most reach these days because social media platforms are promoting them more than any other kind of content right now.

On Facebook you can join groups that your ideal customers are participating in or you can start your own. Since pages now have less reach without the help of advertising, starting or joining a Facebook group is a great way to join in or lead the conversation around dog behavior in your local community. Your creativity is your limit when marketing on Facebook and other social media platforms.

3. Veterinarians Referrals

Building a relationship with local veterinarians is a common goal for many new dog trainers. For new trainers in big cities, many veterinarians have already been approached and already have a go-to trainer they like to refer to. You might be discouraged, but there is still a way you can stand out from the crowd of other dog trainers.

Other than extreme behavior issues, many veterinarians like to have a few different trainers they can send general puppy or dog training clients to knowing that some trainers have long wait lists or prefer to work with some behaviors over others.

You can create your own opportunity by choosing a certain area of specialty and becoming the go-to expert for it within your community. What kind of behavior or training do you want to become known for? Maybe that could be leash-reactivity, resource guarding, or separation anxiety? Becoming a specialist, not a generalist, will help you get recognized even, or especially, when you’re getting started.

You can also set yourself apart by providing different kinds of services than other dog trainers around you or make it clear what kind of training philosophy you use. Does everyone else offer puppy socialization classes? Why not offer an in-home puppy training program to accommodate new puppy owners with hectic schedules? Veterinarians will appreciate having an alternative to offer their clients. Don’t be afraid to get creative!

4. Partnering With Local Non-Pet Businesses

Think about some local businesses or stores that your ideal clients visit. Consider reaching out to these companies and building relationships with the owners to see how you could both mutually benefit from joining forces. For example, could you partner with a local coffee shop and offer “coffee shop manners” classes? Or, could you leave a set of handouts for how to handle kids and dogs at a local child day care?

You could get together and hold a free workshop or class for their customers to get your name out there. Could you offer their customers an exclusive discount or special add on product or service? Local businesses like to promote other local businesses whenever they can. You should also consider yourself and your dog training business as a local business and become a part of this community!

5. Partnering With A Shelter

If you can find a way to strategically partner with an animal shelter or an animal rescue that won’t completely suck up all your time, then this is a great way to gain exposure and establish yourself as a leading dog behavior expert in the community. Make sure you’re very clear with your expectations and availability, and what kinds of discounts or special offers you’re willing to give.

Consider offering services that will not take up too much time like offering free dog adoption evaluations or consulting. This kind of service could easily be scheduled on a regular, weekly basis and would help you develop relationships with families before they even adopt their new dog. It would be a great way to “get your foot in the door” and start building your reputation.

6. Meet Clients At Conventions or Festivals

You can attend local conventions, conferences, and festivals while wearing your business T-shirt. (Does your business T-shirt entice people to talk to you?) To start, you can carry a few business cards or some free giveaways with your business’ contact information. You can even take it a step further by passing out informational handouts or print out some exclusive promotional offers for people attending that event.

7. The Local Chamber of Commerce

Your local chamber of commerce is full of local small business owners supporting each other in their endeavors. It’s the perfect place to establish mutually beneficial relationships with other business owners in your area. Even if you can’t afford to join right now, you can look at the directory and reach out to some local businesses that serve clients like the ones you want to attract to your business. Introduce yourself and see how you can help your business by helping their businesses first. Maybe you’ll even be able to find a mentor or someone to host some new classes.

8. Your Church or Community Organization

If you’re already a member of your local church, you might not be surprised to find out that many church-goers have pets! Don’t forget to reach out to your friends and acquaintances there to let them know about your business. Additionally, many churches will let you host workshops or group dog training classes there so don’t be afraid to ask about how you can educate your church community members about dogs!

In marketing, your success is only limited by your creativity and your networking. Get out there and meet those influential members of your community. Make sure you think about how you can help them and contribute to their success before you ask for something from them.

Additionally, if networking isn’t something that comes naturally to you, consider learning how to master the power of online marketing. If you want to take advantage of free website traffic, check out my “DIY SEO Course fog Dog Trainers” here.

Grow Your Dog Training Business with Smart Facebook Strategies

Grow Your Dog Training Business with Smart Facebook Strategies

My affiliate disclaimer applies to this post.

Facebook marketing tips for dog trainersIt’s not a secret that dog trainers spend a lot of time on social media. Why not optimize your time on Facebook to grow your business?

Facebook is a powerful platform for sharing your message and reaching new, potential clients. These strategies can help you grow your audience and make the most of your time on social media to turn “Likes” into customers!

Set a Clear Goal for Each Post

Do you want people to simply like it and move on? Do you want viewers to read the article and sign up for something? Is the article on your website set up with a email sign up form to capture the emails of people that are interested in what you have to offer?

These are simple inbound marketing questions that you should ask anytime you post on social media. What action do you want the reader to take? Posting for the sake of posting means you’re missing the whole point of social media for marketing your business.

Use action words to encourage interactions like likes, comments, or shares. Ask thought-provoking questions to get readers to open the link and read your articles. Get creative, but make sure every post will contribute to your overall goals to grow your dog training business.

Related: Smart Facebook Marketing Strategies eBook by Brittany Ann

Use a Tracking Pixel on Your Website

By copying and pasting the Facebook tracking pixel code to your website, you’ll be able to target people who have visited your website with any future advertising or promotions you want to run. People who visit your website could be your current customers AND potential clients that haven’t committed to hiring a dog trainer yet.

You can use the Facebook Pixel to stay in touch with these people over a few weeks and stay top-of-mind for whenever they’re ready to hire a dog trainer.

Promote Posts Strategically

Facebook’s always urging you to (financially) promote your posts so that you can reach a bigger audience. Promoting posts isn’t a bad idea, but you have to do it at the right time. Ideally, you should wait until a post already has some likes, comments, or shares because your money will go reach a bigger audience and when people see it being promoted it looks like it’s already popular. Promoting a post that hasn’t already gotten a few likes or comments won’t look very enticing to a larger audience.

Even More Facebook Marketing Tips for Dog Trainers

Strategies Worth Sharing

Looking to grow your Facebook page quickly and increase your reach to fill up your dog training appointment schedule? You’ll definitely want to check out the eBook, “Strategies Worth Sharing” on Facebook marketing by Brittany Ann.

“With over 70 pages of no-fluff, no-nonsense strategy in the book alone, these are the tricks you’ve been missing!”

Brittany Ann explains many different techniques you can use to improve your Facebook page’s performance to grow your Facebook audience and generate new clients from your use of social media.

When leveraged correctly, Facebook can be just as powerful as Google for growing your client base. Unfortunately, many dog trainers waste a lot of money promoting posts that won’t give them a return on their investment. With this eBook, you can be confident you’re spending time on tactics that will actually make a difference to your dog training business’ bottom line.

See a detailed outline of this eBook and order your copy here. It’s extremely affordable ($20!) considering the potential reach and growth Facebook could provide your business in 2017!

 


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Grow Your Dog Training Business with Smart Facebook Strategies

Why You Should Be Using #Hashtags

Dog Social Media

If you’ve spent any time on social media you’ve probably seen a hashtag. Each platform has its own hashtag culture, and some are better than others for growing engagement.

What is a Hashtag?

At its most basic, the hashtag acts like a preprogrammed search link. When you click it you are actually searching for multiple posts that have used that hashtag, whether you follow the person posting or not. The reverse is also true. If you post with a hashtag and someone clicks the link they will be able to see your post whether they follow you or not.
You can probably already see how you can grow followers and clients using hashtags. They allow you to reach new consumers.

There is a difference between a tag and a hashtag. A tag is mentioning another person or corporation or account on the social media platform you’re using. A hashtag is a sentence or sentiment in a string of words following a pound or hash sign: #.

Where can I use hashtags?

While Facebook allows you to use hashtags and have them work, they sort of counteract the privacy settings most users use on their personal accounts. In order for a hashtag to be seen outside your friends list the post has to be viewable by the public, which means changing your privacy settings or using them on your business page. However, studies show that hashtags on Facebook do not increase engagement, so best to spend time on other platforms. (Check out this eBook on Facebook Marketing Strategies to get the most out of that platform.)

Hashtags work on Facebook, Twitter, Instagram, Youtube, Pinterest, and Google+. Choose one or two platforms to play with hashtags at first, otherwise it can be overwhelming. For instance Instagram adds “of instagram” to a lot of the hashtags. While Twitter might use #DeafDogs, Instagram will use #DeafDogsofInstagram. Spend some time searching for hashtags on your platforms and see how people are using them there.

Be sure not to overdo it. Hashtag soup is difficult to read and it can be confusing what conversation you’re joining. One or two hashtags is enough.

Let’s set some goals.

Promoting your own business. Promoting a cause or charity or sentiment. Promoting another entity like a school or member organization or corporation. The first two are probably self explanatory. Why would you want to promote an entity other than yourself? Because chances are pretty good that entity will retweet or share your post to their followers, getting you new followers.

Ways to use hashtags.

1. Get involved in an existing hashtag campaign.

National Day / Month campaigns are a great way to reach beyond your existing followers. Using hashtags like : #NationalPetDay or #AdoptADogMonth. APDT does their Train Your Dog Month in January. For 2017 they are promoting the hashtag #APDTTrainYourDogMonth2017.

You could post photos of classes, photos of training, posts promoting group classes, etc. and add the hashtag and join in the campaign to promote dog training.

Other events include AKC championships, national dog shows, learning and science conferences and webinars.

2. Create your own hashtag contest.

Photo contests are a tried and successful way to promote your business. That said, you’ll have a lot of competition in this arena. The idea is to promote a contest that participants can only join by using a hashtag. You can have entries use your business hashtag or something unique. #MyBusinessPhotoContest might get the job done, but if you want to think broader you might target your city location #AtlantaTrainMyDog or #AtlantaFreeGroupClass. You could target a type or breed of dog #TinyDogsAreAwesome or #PittiesAreAwesomeContest. Use your imagination and spend some time promoting the contest on your web page and social media channels for a few weeks before the contest begins.

3. Hashtag your location.

“Registration for Group Dog Classes in #Cincinnati starting today! Check it out!” And add a link to your registration page. In theory, you could also add a hashtag for #dog, however, remember the hashtag is a link to a preprogrammed search page, which means #dog and #dogs are two different searches. If you’re going to add a second hashtag you might need a few variants so you hit both result pages.

4. Hashtag for retweets.

This one is quite variable, so sit down and ponder a bit. Photos and positive mentions are more likely to be retweeted and shared.

An easy example of this one would be to post a photo of a team passing the Canine Good Citizen test. Along with the photo is “Congratulations to Riley on passing his #AKCCGC test! @AKCDogLovers” This one uses a variant of the CGC hashtag and tags the official AKC account. AKC retweets quite a few of these, so you have a good chance of getting shared with all of their followers. There are variations of the #CGC hashtag, #CGC, #CanineGoodCitizen, #AKCCanineGoodCitizen, etc. Do a search or two before posting. The higher tests can be more confusing, #AKCACGC or #AKCAdvancedCGC or #AKCAdvancedCanineGoodCitizen. Again, do some search and see which one has the most recent usage.

Another example would be to tag or hashtag a company which produces products you use and like. “Check out Riley rocking his #BalanceHarness and loose leash walking in class!” “Riley thinks peanut butter and #Kongs are a perfect match! @Kong” “Riley drools for the entire 3 minutes it takes to make @HonestKitchen #Zeal.”

You get the idea. The point of this one is to support those products you like by helping to promote them. Depending on whether or not they have a social media person that’s on the ball, your post may be shared or not. Give a tag or product hashtag a few a tries. If your post isn’t shared then move onto another entity to promote.

One of the easier ways to do this is to simply share posts from organizations. A share / retweet may get you a few “likes” and followers.

5. Promoting a cause or sentiment.

These usually have their own hashtags, but followers are loyal to these niche markets so some research on your part may be needed. #PibbleLove, #Tripawds, #DeafDogs #WhoAdoptedWho #RescuedDogsofInstagram are causes and sentiments you can use on social media. Do some searches of some of your favorite types of dogs to work with, some charities you like, some causes you support and make note of the hashtags they are using. This can be being part of a much bigger conversation, but your existing followers will get to see what you care about, what you promote, and that’s a good reason to hire you. You care.

A Few Final Hashtag Rules

  • Keep hashtags short. 20 characters should be the max.
  • Keep spelling accurate. Remember that things like contests may be passed verbally, so keep it “positive” not “pawsitive.”
  • If you don’t know what a hashtag is saying, don’t use it. You’ll see a lot of “trending” hashtags which are usually used for causes or sentiments. If you don’t know what it’s for either research it or don’t use it. Pushback for hijacking a hashtag is pretty brutal
  • Use tags and hashtags sparingly by switching between posts that use them and that don’t use them.
  • Join existing conversations. Participation goes both ways. If you’re just posting and not participating you probably won’t get very far. Share, reply, and comment on posts you like.
  • Be cautious of participating in political and religious causes.

Resources

RiteTag has a free search to check on how certain hashtags are doing. In-depth reports require a subscription, but the free version should get you started.

Dog Training Topic Calendar & Business Tips

Subscribe to The Modern Dog Trainer Blog to get our monthly dog training topic calendar for social media or blogging ideas. The calendar shows “National Month” and “National Days” so you can use those hashtags in your planning.

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Grow Your Dog Training Business with Smart Facebook Strategies

3 Novice Marketing Mistakes Most Dog Trainers Make

 Marketing Mistakes Dog Trainers MakeWhen you are just starting out, it is tempting to take shortcuts in order to get more clients. There are endless ways to get the word out, but some can be costly with a low to no return on investment if you aren’t careful. You’ll be bombarded by calls from social media agencies and Yelp advertising reps, but don’t succumb to the temptation to give away a bit of cash for dreamy promises.

Social Media Agencies

There are a lot of companies out there that claim that they can get you more “likes” or “followers” for a certain cost. Some companies that approach you can seem truly legitimate and some may even be listed in the “Better Business Bureau” directory. However, their fees can add up very quickly. Ultimately, social media is about building relationships with people in your area. Spend some time getting to know how to target your shares to specific, local areas for the best results.

Facebook in particular now allows you to limit and target posts towards a certain audience. Use these options to your advantage. Don’t spend hundreds on companies that give you false hopes.

If you’re considering Facebook ads, check out this insanely detailed article on narrowing your target audience to limit spend and increase your return on investment.

Email Marketing Agencies

Just like with social media, many companies will gladly take your money in exchange for email newsletter creation. Again, taking the time to learn about free alternatives is a great way to save money. It is actually extremely simple with free services like MailChimp. There are also tons of free “how-to” videos on YouTube. To learn about what you should include in an email newsletter, read my article on “Key Components To Creating A “Must Read” Email Newsletter.”

Local News Sites

Local news sites often reach out to new businesses with “special” or “exclusive” ad space availabilities. Whether advertising in a newspaper or on local news sites, this old school method of advertising is unlikely to lead to new clients. Spend advertising budget wisely by advertising in places where people are already looking for services like those you offer – Google! Read my article on digital marketing tactics for dog trainers.

Google Adwords is the ultimate place to find new customers because your business only shows up to people who are already looking for businesses like yours!

Business & Marketing Courses for Dog Trainers

Looking for up-to-date information and advice on running your dog training business? We’ve just launched a waitlist for a few courses for dog trainers. Learn the ins and outs of running and marketing a dog training business from experienced, certified professional dog trainers. Check out our starting list of courses here.

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